Presidian

Description

  • Home
  • About Us
    • History
    • Values
    • Properties
    • Awards
    • Meet Our Team
  • Hotel Management
    • Management
    • Management Case Studies
    • Our Unique Management Approach
  • Acquisition & Development
    • Acquisition
    • Development
  • News
  • Careers
    • Careers Opportunities
    • Why We Work Here
  • Contact

Candlewood Suites

San Antonio Northwest

  • 81 Kitchenette Suites
  • Free Parking & WiFi
  • Full Pantry/Gift Shop
  • Near Six Flags and Sea World

candlewoodgraph

The Opportunity

In January of 2015, Presidian assumed the management of the Candlewood Suites San Antonio near Sea World. The 81-suite property was previously operated by another third-party management company. Prior to takeover, the hotel had lost the confidence of its customers, guests and employees. The hotel was short staffed, RevPAR Index and guest service scores were below brand average and associate moral was low.

The Response

With a focus on top-line revenues, Presidian placed the right people for the right positions, repositioned the pricing strategy for the property, restructured the sales department and redeployed market segments for an effective and consistent revenue stream, set clear expectations for the sales team, increased sales productivity and reduced labor costs. In addition, Presidian implemented a property improvement plan to correct product deficiencies in the first 90 days of operation, increasing guest satisfaction and retention, and supporting the new pricing strategy.

The Result

Through June 2016, the turn around has improved YTD RevPAR by 20.8%, and RPI by 13.3%, bringing the hotel RevPAR Index above its fare share for the first time on record (104.4). The improved performance of the property was effectively capitalized in flow through with an increase of 61.2% in GOP to date. In June 2016 the hotel ranked 1 of 7 in the STR report for YTD RPI change.

Request Information Package

Leave your contact information and we'll be in touch shortly!

Testimonials

I love the wedding receptions. Decorating the honeymoon suites, seeing their special day come to life – it’s amazing. I’ve even had a bride tell me, “You’re a great friend because you’re so kind; you calm me down and always make things better.” That makes me feel awesome.
Kavitha J.Catering Sales Manager2 years at Presidian, began as front desk associate
I remember a guest package arriving the day after the guest checked out. He was at the airport and asked me to send it to the town he was going to. I told him I’d bring it to him at the airport after my shift. He was surprised that I’d drive 45 minutes out of the way to deliver it to him and said that he’ll always stay at our hotel whenever he comes back to town.
Annie K.Front Desk Supervisor1.5 years at Presidian, began as a night auditor
I work as hard as I can to serve our guests and make them feel like they’re at home. Every time I see them I smile and say hello, and I always make sure to focus on the details in their room.
Patricia M.Room Attendant11 years at Presidian, began as opening day staff for the Doubletree
The best part about working for Presidian is that they have a clear vision for success and know how to support their operation teams to achieve it. We work hard and are appreciated. My career path started when I was 14 working at the Doubletree Overland Park hotel. I instantly fell in love with the industry. Through my career I have enjoyed working at Hilton and Starwood brands. Some of my key areas of expertise are Front Office and Revenue Management
Jennifer W.General Manager5 years with Presidian, 13 years in Hospitality Industry
I graduated from Central Missouri State University and began working for Starwood Hotels and Resorts working in accounting, human resources, and sales. The best part about working for Presidian is that they foster a hands-on working environment that is very supportive. Going to college I had a clear vision for my career path, I wanted to work in hotels.
Lynne F.Director of Sales and Marketing5 years with presidian, 22 years in Hospitality Industry

Our Unique Management Approach

Presidian’s custom planning process is designed to deliver significant step-change impact in the initial 90 days of operations.
Learn More

Our Acquisition Expertise

We are always looking for smart acquisition opportunities, coupling extensive in-house acquisition experience with best-in-class management expertise.
Learn More

About Us

Since 1989, Presidian grew from a young hotel consulting group to leading complex hotel developments that included adaptive reuse of historical buildings. With the launch of our management division in 1999, our impressive portfolio of hotels and residential properties has expanded to include such leading brands as Hilton, Starwood, Preferred, IHG and Marriott.

Newsletter

Contact Us

9000 Tesoro Dr Suite 300
San Antonio, TX 78217
P: 210-646-8811
F: 210-646-8814

Social Media

Copyright © 2018 Presidian. All rights reserved.
Made by concept9 Digital Agency